Everyone in Voorhees knows Bob. The white plumbing truck with the red faucet logo has been part of the neighborhood for nearly two decades, and Bob Reynolds — the man behind it — has built his entire business on one stubborn principle: treat every customer like family, no upselling, no mystery charges, just honest work at a fair price.
"My dad was a plumber. My grandfather was a plumber. It's the only thing I know how to do, and it's the only thing I want to do," Reynolds says, sitting in the small office attached to his shop on Cedar Avenue. The walls are covered with framed thank-you notes from customers going back to 2006 — the year he went out on his own after a decade working for someone else's shop.
A Business Model Built On Repeat Calls
Bob's business doesn't run on lead-gen funnels or Facebook ads. It runs on referrals and repeat customers — the kind of thing that takes twenty years to build and can be lost in a single bad job. Which is why, when homeowners ask for an estimate, Bob gives one. And when the work is done, the price matches.
That approach has made Bob's the most-called plumber in Voorhees — and it's why the team at The Neighborhood Gazette chose Bob's Plumbing as our inaugural front-page spotlight.
Why The Gazette, Why Now
Bob ran his first Gazette ad in the Spring 2026 edition. Within a week, he'd booked three new jobs from homeowners who'd seen his name on the back of the town card. Within a month, he says, the phone was ringing steadily with new customers — and, critically, old ones who'd forgotten his number until they saw it on the fridge.
"Everybody in Voorhees has this thing on their fridge," Bob says, holding up the Gazette. "That's the best advertising you can ask for. Nobody throws this out."